Heritage, Nature and Landscape Foundation locations.
The Heritage, Nature and Landscape Foundation consists of various locations and departments:
- Location Museum Joure (address Geelgietersstraat 1 in Joure),
- location Mar & Klif visitor centre (address De Brink 4 in Oudemirdum) and
- Green Doing department (also located at De Brink 4 in Oudemirdum).
The foundation 'Erfgoed, Natuur en Landschap' has its registered office at Geelgietersstraat 1, 8501 CA in Joure.
Privacy statement
In order to carry out its activities, the Foundation for Heritage, Nature and Landscape sometimes processes personal data, for example when you are a visitor to one of our activities, make reservations on one of our websites, participate in an educational programme for schools or organise or visit an event with us. We also regularly register personal data in order to stay in touch with you, whether as a newsletter reader, friend, relation, sponsor or benefactor or when you want more information about our collection.
In this statement (hereinafter: "Privacy Statement") you can read what personal data we collect and why (for what purposes) we do so. You will also find information about your rights as a data subject.
We are aware of how important the protection of your personal data is. A careful handling of personal data is of great importance to the foundation Erfgoed, Natuur en Landschap (Heritage, Nature and Landscape Foundation) and all its affiliated legal entities. We act in accordance with applicable laws and regulations such as the General Data Protection Ordinance (AVG).
We collect and process personal data if this is permitted under the AVG. Your personal data will be treated confidentially. We only process them for the purpose for which they have been collected. We ensure that your data is secured in an appropriate technical and organisational manner.
This privacy statement applies to visitors to our websites and to all persons whose personal data we process in connection with our activities, services and work.
What personal data do we process?
We process your personal data only when necessary for the performance of our activities, services or work. Another reason for processing your personal data may be because you have provided your contact details to our museum yourself. This may be because you would like to get or stay in contact with us, would like information, because you have signed up for one of the newsletters, support our museum as a benefactor or would like to organize an event in our museum complex.
In practice, the foundation Erfgoed, Natuur en Landschap (Heritage, Nature and Landscape Foundation) processes personal data:
- Visitors and participants of activities (including teachers)
- Employees including volunteers
- Relationships, including (former) volunteers and employees
- Collection owners
The type of personal data we process depends on our relationship with you.
For visitors and participants in activities we process
- First name and surname
- Gender
- If relevant: private address details, private phone number, private email address
- Other personal data that you actively provide
- Information about your activities at one of our locations/departments
- If relevant: the company/school/institution for which you work, the number of people/school children with whom you are participating in the activity/visit and any additional information (e.g. which group, details of wheelchair users, rollators, etc.).
Of employees including volunteers, we process
- First name and surname
- Gender
- Date of birth
- Address details, telephone number, e-mail address
- A photo for the face book
- Other personal data that you actively provide
- Information about your work at one of our locations/departments
- If relevant the bank account number (sometimes)
Of relationships, including (former) volunteers and employees, we process
- First name and surname
- If relevant: Company/institution you work for
- Gender
- If relevant: private address details, private phone number, private email address
- Information about your relationship with one of our locations/departments
From collection owners we process
- First name and surname
- If relevant: Company/institution you work for
- Gender
- If relevant: private address details, private phone number, private email address
- Information about the object you have loaned or donated
From subscribers to our newsletters we process
- First name and surname
- Private email address
Personal data of persons under 16
We do not intend to collect data from young people (under 16) unless they have parental or guardian consent. However, we cannot always verify that a visitor is over 16. We encourage parents to be involved in their child's activities to avoid collecting data without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@museumjoure.nl and we will delete this information.
Camera surveillance in Museum Joure
In the location Museum Joure we use camera surveillance. The purpose of camera surveillance is to secure the Museum Joure location. The camera surveillance contributes to promoting the sense of security of visitors and employees, preventing and reducing damage caused by vandalism, promoting the detection of criminal offenses, protecting property and possessions, preventing crime. In addition, we use camera surveillance to assist at front desk, store and hospitality areas during times of crowding.
The cameras do not record sound and are placed only in the exhibition areas, in the garden, store, museum café, at the front desk and in the study area. The camera images are viewed live and then stored for up to 4 weeks.
The camera images are not used to assess employees or volunteers.
By visiting our museum complex, visitors agree that they can appear in the images of the video surveillance system. The images obtained will only be viewed and used internally, except in the event of a violation of the aforementioned conditions or other calamities. In that case Museum Joure has the right to provide the images to the police and investigative services or the damage insurance company.
Use of photographs and other film images
Employees of the Heritage, Nature and Landscape Foundation occasionally take photographs and film images for registration of activities and for publicity purposes in one of the locations or at an activity elsewhere (organized by the foundation). When the occasion arises, photographers are called in to make photo or film images. Photos and film with people recognizable in the picture are only published with the consent of the person who is recognizable in the picture.
For what purpose and on what basis do we process personal data?
Stichting Erfgoed, Natuur en Landschap processes your personal data for the following purposes:
Visitors and participants of activities (including teachers)
- Inform you about our services and products;
Employees including volunteers
- You can call or e-mail us if this is necessary in order to carry out our services;
- Execution of agreements, transactions and services;
- The foundation also processes personal data if we are legally obliged to do so, such as data we need for our tax return.
- Explanation of behaviour (sometimes)
Relationships, including (former) volunteers and employees
- Inform you about our services and products;
- You can call or e-mail us if this is necessary in order to carry out our services;
- Execution of agreements, transactions and services;
- We also process personal data if we are legally obliged to do so, such as data we need for our tax return.
Collection owners
- To be able to call or email you if this is necessary to carry out activities around the collection;
- Execution of agreements, transactions and services;
Visitors website
- We analyse your behaviour in order to improve the website and to tailor the range of products and services to your preferences;
Data Security
Heritage, Nature and Landscape Foundation uses careful security procedures to protect the data processed, including to prevent unauthorized access to such data. We protect your data with all possible means. Due to the public nature of the Internet, we cannot always 100% guarantee the security of the transmission of information via the Internet. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us at info@museumjoure.nl.
Retaining Personal Data
Foundation Heritage, Nature and Landscape will not retain your personal data for longer than is necessary to fulfill the purposes for which your data is collected.
Sharing personal data with third parties
The foundation does not sell your data to third parties. If necessary for the execution of our agreement with you or to comply with a legal obligation, the foundation provides your data to volunteers and partners if necessary. With companies and persons who process your data on our behalf, we conclude a processor's agreement to ensure the same level of security and confidentiality. Stichting Erfgoed, Natuur en Landschap remains responsible for this processing.
Viewing, adjusting or deleting data.
You can always ask us to view, correct or, if possible, delete your personal data. You can also object to the processing of your personal data. We will update or delete your data unless we need to keep it for legal purposes.
In addition, you have the right to data transfer. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organisation you have mentioned.
You can send a request for inspection, correction, deletion, data treatying of your personal data or a request to withdraw your consent or objection to the processing of your personal data to info@museumjoure.nl.
To ensure that the request for inspection has been made by you, we ask that you enclose a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Burgerservicenummer (BSN) black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
Complaints
We do our best to handle your personal data with care. If you still have a complaint about the way we collect, store or use your personal data, please let us know by addressing your written question or complaint to Heritage, Nature and Landscape Foundation at the e-mail address info@museumjoure.nl. You can also send a letter to:
Heritage, Nature and Landscape Foundation
P.O. Box 75
8500 AB Joure
We would like to point out that you can submit a complaint to the national supervisory authority, the Personal Data Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.
Changing the privacy statement
The foundation reserves the right to change these conditions. You can always find the changes on the websites www.museumjoure.nl, www.marenklif.nl and www.groendoen.net.